Lifetime Warranties

Wiha Tools No Hassle Guarantee

Wiha branded tools are regarded as the most durable, best designed and highly innovative products around. Our tools are used by demanding professional tradespeople and tool aficionados alike. They are meant to be used and utilized often. However, if you are not happy for any reason return them within 12 months of purchase with proof of purchase and we will Repair or Replace.

Rest assured, if for some reason there is a defect in material or workmanship we will replace your tool free of charge for as long as you own the tool.

Failures due to misuse, abuse or normal wear and tear are not covered by this guarantee. We stand by our products with what we believe is the best No Hassle Guarantee in the industry.

Exclusions
Wiha Tools has the right to exclude bits, Tweezers and Ceramic Screwdrivers. These products are either consumable or wear easily. All torque tools are designed to be re-calibrated after 5,000 cycles or 1 year (whichever comes first). Visit www.wihatools.com to learn more about our Torque Control service program.

Legal
Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives you specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.

This No Hassle Guarantee is the sole and exclusive guarantee for the Willi Hahn Corporation dba Wiha Tools. No employee, agent, dealer, or other person is authorized to alter this guarantee or make any other guarantees on behalf of Wiha Tools.

Willi Hahn Corporation
Attn: No Hassle Guarantee
1348 Dundar Cir, Monticello, MN 55362
800-494-6104

Knipex Lifetime Limited Warranty

Knipex-Werk manufactures and Knipex Tools LP distributes the highest quality tools for industrial and commercial use. In the unlikely event that the exact type of tool should no longer be available, Knipex may elect to replace the tool with a comparable tool of equal or greater value, or at Knipex Tools LP’s option, Knipex Tools LP may elect to refund the purchase price for the defective tool. The foregoing remedies are the sole and exclusive remedies available under this warranty, and in no event will Knipex-Werk or Knipex Tools LP be liable for incidental, special, or consequential damages, lost profits or other economic loss.

This warranty applies only to the original end-user that purchased the tool, and does not apply in any way to failures caused by misuse, abuse, alteration, accident, or tools worn out by use.

For warranty service contact Knipex Tools LP or your nearest authorized Knipex dealer. For the name of your nearest authorized Knipex dealer you may email Knipex Tools LP at (customer-service@knipex-tools.com) or call our support line at 847 398 8520.

Warranty claims require return of the defective tool, proof of purchase, and confirmation from you that you are the original end-user purchaser of the tool. All shipping and transportation costs are excluded from this warranty.

THIS WARRANTY IS KNIPEX-WERK’S AND KNIPEX TOOLS LP’S SOLE WARRANTY FOR ITS TOOLS, AND IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESSED OR IMPLIED. KNIPEX-WERK and KNIPEX TOOLS LP DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES AND CONDITIONS, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABLE QUALITY, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

Knipex-Werk and Knipex Tools LP neither assumes, nor authorizes any person to assume for it, any other warranty, condition, or obligation express or implied.

Wednesday, October 21, 2009

Wera Limited Lifetime Warranty

All Wera professional hand tools are covered by a lifetime warranty against breakage due to defects in materials or workmanship for the normal life of the product. This policy does not cover products which have been altered in any way, and products which have been subject to abuse, misuse, negligence, or improper storage. Bits, bitholders and L-keys are also not covered under this warranty policy as they are considered consumable. Wera Tools reserves the right to inspect warranty claims before replacements are issued. Return transportation costs are not included, however Wera will send replacement tools at no cost. Any claims for reasons other than those noted here must be approved by Wera Tools Inc., or its authorized representatives.

Wera torque products are warrantied up to 5,000 torque cycles within one year of purchase.

Gedore Limited Lifetime Warranty

  1. GEDORE warrants to Customers who purchase a Product from the GEDORE catalogue, website or an authorized GEDORE dealer for use in their profession that the Product will be free from defects in workmanship and materials. GEDORE brand torque control tools are warranted for twelve (12) months from date of purchase and up to 5,000 torque cycles (whereafter GEDORE recommends re-calibration). Consumable Products are warranted only against defects in workmanship or materials that prevent their use. For purposes of this Warranty, Consumable Products are defined as those Products which are reasonably expected to be used up or damaged during use, including without limitation drill bits, saw and knife blades, grinding and sanding discs, knife blades, files, sensors and batteries. This Warranty extends only to the original Customer and may not be transferred or assigned to any third party.

  2. GEDORE, at its option, will repair or replace Products due to defects in workmanship or materials, or provide a refund by repaying or crediting Customer with an amount equal to the purchase price of such Products. The repair, replacement or refund of the Products shall be at the election and expense of GEDORE, and shall be Customer's sole and exclusive remedy, in lieu of any and all other rights and remedies which Customer may otherwise have. To obtain Warranty service, Customer shall follow the Return of Product procedures set forth in Paragraph 6 below. GEDORE is not responsible for Products which are lost or damaged during return. It is recommended that Customer: (1) send the returned Product with a tracking or delivery confirmation number; (2) use a carrier offering shipment tracking for all returns; and (3) either insure the Product during shipment or declare the full value of the shipment so that Customer is protected if the Product is lost or damaged during shipment. GEDORE is not liable for the repair, replacement or refund of a Product without valid proof of purchase or delivery.

  3. The Warranty described above applies only when the Product has been subject to normal use, and does not cover defects or failures resulting from abnormal use, unreasonable use, misuse, abuse, accident, alteration, modification, neglect, lack of maintenance, use after the Product is significantly worn, or when repairs to the Product have been made or attempted by persons other than GEDORE (collectively, "Abuse"). By repairing, replacing or providing a refund on a Product, GEDORE does not waive a claim that a Product was subject to Abuse.

Felo Lifetime Warranty

All Felo products are guaranteed for life. If you are not happy with a Felo tool - for any reason - simply return it. A replacement will be shipped out at no cost (with proof of original purchase).

*Bits are not covered as they are considered a consumable item.

HAZET Limited Lifetime Warranty


All HAZET products are manufactured in sophisticated, highly specialized factories from the finest materials available, to the highest possible quality standards and are warranted to be free from defects in materials and workmanship.
KC Tool at its discretion will repair or replace HAZET tools with proper proof of purchase that meet the warranty guidelines.

Hazet Warranty Exclusions:
Bits
Adapters
Parts designed to wear (e.g. ratchet internals)
Tools with a deformed shape from load abuse or alteration
Tools showing signs of "hammering" damage
Excessive wear and tear beyond reasonable service life
Damage from heat or welding
Damage from cutting edges or gripping teeth resulting from use on hardened materials
Damage from arcing with hot wires
Worn PVC grips and handles
Abuse caused from incorrect use or application